Monopolies

Do you prefer to work with monopolies?
 
Parker Web migration PDF Print E-mail
Tuesday, 23 April 2013 13:12

At the end of February 2013 Perigee.net partnered with Parker Web to take over control of customers utilizing our website and email hosting service (eknockulate/spam filtering customers are unaffected). This change was made effective March 1 2013 and changes are still ongoing. Some customers were still invoiced in Perigee.net's billing system this past month, but going forward hosting clients will be migrated over to Parker Web's billing system.

Most support has already been migrated including our phone support. Email support should be directed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it for hosting customers. If you have a website and email with Perigee.net, please use this new address ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ), spam filtering clients that use Perigee's eknockulate/spam filter should continue to use This e-mail address is being protected from spambots. You need JavaScript enabled to view it however.

For more information you can visit Parker Web online, linked below is Parker Web's press release.

http://www.parkerweb.com/about-us/recent-news/parker-web-acquires-perigee-internet-services/

Feel free to contact us if there are any questions.

 
Spam Filtering customers (eknockulate) PDF Print E-mail
Tuesday, 19 June 2012 20:08

UPDATE: March 13 2013

For all eknockulate/spam-filtering customers it is important to modify your firewall if you have one to allow access to port 25 from everywhere temporarily. For most this isn't an issue, but there are some clients who have restricted firewall settings for their mail server. If you haven't received mail over the past day then this most likely affects you and is very important to do. Last spring we moved our primary POP server which delivered mail after our system filtered it, and it was planned and there were very few problems. However over the past few months it has become apparent that the datacenter we migrated to isn't one that we could rely on long term, and we have had problems with. In the evening of March 11th that became apparent and we are working diligently to get services restored to those affected.

Currently we are using our smtp server to relay mail for our eknockulate customers for the time being, however with the increased mail flow that machine is somewhat overloaded. We are working on adding capacity, and while we do it will require additional IP addresses to be whitelisted and/or allowed through your firewall. The current IP for our smtp server is 75.98.173.46, however I would recommend temporarily allowing all to avoid problems in the short term. Our old server that is no longer active had an IP of 74.117.159.206, so any instance of that IP can be replaced or added to.

I greatly regret the current situation and apologize for the inconvenience, as this has affected mail flow for many customers. We are working on making sure our mail filtering service runs well and is reliable.

Last Updated on Wednesday, 13 March 2013 02:53
 
Perigee Billing PDF Print E-mail
Thursday, 16 February 2012 14:30

There has been some confusion regarding our most recent billing that occurred in January due to our merchant services having been updated. Customer billing statements from January will show a 'Nest Realty', when in fact it should have shown 'Nest Development' as the Perigee name is owned by Nest Development. We apologize for this confusion, and note that future billings will occur under Nest Development which will be for any hosting services you have with Perigee.

Last Updated on Thursday, 16 February 2012 14:36
 
Perigee.net DSL future PDF Print E-mail
Friday, 03 February 2012 18:35

Dear Perigee Customers:

 

Thousands of small entrepreneurial companies like Perigee.net came into being in the mid 1990's to bring America to the Internet. These innovative companies helped to develop and enhance most of the features you know today.

 

Neither Windstream nor any of the other local telcos had any substantial role in this innovation explosion. It was small, independent, entrepreneurs that got customers to try and use this new service. By 2000, in fact, an estimated 9335 companies were in business. More to the point, none of the phone companies were even in the Top 10 of US Internet Service Providers.

 

Most important: Over 50% of the US was using these small companies, NOT the big ones.

 

"54.2 percent of American's accessing the Internet and the World Wide Web do so through thousands of independent ISPs scattered across the country, which totals some 77.5 million subscribers nationwide."

 

The ISPs drove the US Internet economic engine, selling computers, servers, modems, and new services. They even helped the other phone companies sell millions of second lines. And all of this was a direct result of small independent companies, not the big companies.

 

Everyone should be outraged that the FCC has allowed the destruction of an entire industry. Three out of four ISP's were out of business by 2005.

 

We understand that some companies deserve to be put out of business because of bad business practices or actually go belly up because of fair competition. However, it is the anti-competitive behavior of the telcos that has put the independent ISP's out of business. We have many documented cases of Windstream switching customers without their consent, orders not going through and wholesale rates that are higher than the retail rates offered to their customers.

 

We apologize to our customers who have experienced a service interruption. Unfortunately, our main phone lines went offline yesterday along with a circuit that provided access to many of our customers. It is only a matter of time before the remaining DSL customers are shut down. If we had anticipated this action we would have notified you in advance. We met with Windstream last Fall and agreed to let them take over the Internet access accounts. We agreed to work together to transition the DSL access portion of our business to them and thought we were on track until yesterday.

 

In the long run, the best and most viable option these days to avoid working with a large, monopolistic company for Internet access is a local, fixed wireless provider. At this point, however, the most expedient way to restore your ability to get online would be to contact the telephone company for your phone service (Windstream or AT&T) and bundle services with them since this only requires a re-provisioning of your DSL circuit. We are investigating other alternatives and will release more information shortly.

 

Note that these necessary changes only affect Perigee customers that used DSL to get online. All other services related to email, DNS and website hosting will continue to operate as normal.

 

Let me repeat this because it may be confusing, once you are online, you can access any other services with Perigee such as mail and web functions. You do not have to change nor will you lose your email address. You may leave your email configuration alone and you will get any email waiting for you. You will need to gain access to the Internet to get to those services.

 

Below are several contact numbers for the phone and cable companies if you wish to switch to them, which I highly recommend doing for customers in Windstream territory. For customers in AT&T coverage we will have another alternative and will be reaching out to customers very soon.

 

Windstream: 866-971-9463

Timewarner Cable: 877-566-4892

AT&T Residential: 800-288-2020

AT&T Business: 888-944-0447

 

You can reach us via 704-951-7511 as we were unable to keep our old numbers unfortunately, We wish you the best in all of your future Internet endeavors.

 

The Perigee Staff

 

Last Updated on Tuesday, 03 April 2012 15:45
 
 

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