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Tuesday, 18 June 2013 09:40 |
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There looks to be a major outage with the datacenter where our main mail server is located. We are working on getting this server back online as soon as possible to get email service restored.
Update: Unfortunately the outage is still in effect going into Wednesday June 19th. We are working on getting backups of the critical databases put online elsewhere while the datacenter is still recovering from the massive outage that took place there early yesterday morning. As such we do hope to restore email flow for our eknockulate customers today, however @perigee.net addresses will still be offline. |
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Last Updated on Wednesday, 19 June 2013 09:54 |
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Tuesday, 23 April 2013 13:12 |
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At the end of February 2013 Perigee.net partnered with Parker Web to take over control of customers utilizing our website and email hosting service (eknockulate/spam filtering customers are unaffected). This change was made effective March 1 2013 and changes are still ongoing. Some customers were still invoiced in Perigee.net's billing system this past month, but going forward hosting clients will be migrated over to Parker Web's billing system.
Most support has already been migrated including our phone support. Email support should be directed to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
for hosting customers. If you have a website and email with Perigee.net, please use this new address (
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), spam filtering clients that use Perigee's eknockulate/spam filter should continue to use
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however.
For more information you can visit Parker Web online, linked below is Parker Web's press release.
http://www.parkerweb.com/about-us/recent-news/parker-web-acquires-perigee-internet-services/
Feel free to contact us if there are any questions. |
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Tuesday, 19 June 2012 20:08 |
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UPDATE: March 13 2013
For all eknockulate/spam-filtering customers it is important to modify your firewall if you have one to allow access to port 25 from everywhere temporarily. For most this isn't an issue, but there are some clients who have restricted firewall settings for their mail server. If you haven't received mail over the past day then this most likely affects you and is very important to do. Last spring we moved our primary POP server which delivered mail after our system filtered it, and it was planned and there were very few problems. However over the past few months it has become apparent that the datacenter we migrated to isn't one that we could rely on long term, and we have had problems with. In the evening of March 11th that became apparent and we are working diligently to get services restored to those affected.
Currently we are using our smtp server to relay mail for our eknockulate customers for the time being, however with the increased mail flow that machine is somewhat overloaded. We are working on adding capacity, and while we do it will require additional IP addresses to be whitelisted and/or allowed through your firewall. The current IP for our smtp server is 75.98.173.46, however I would recommend temporarily allowing all to avoid problems in the short term. Our old server that is no longer active had an IP of 74.117.159.206, so any instance of that IP can be replaced or added to.
I greatly regret the current situation and apologize for the inconvenience, as this has affected mail flow for many customers. We are working on making sure our mail filtering service runs well and is reliable. |
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Last Updated on Wednesday, 13 March 2013 02:53 |
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Thursday, 16 February 2012 14:30 |
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There has been some confusion regarding our most recent billing that occurred in January due to our merchant services having been updated. Customer billing statements from January will show a 'Nest Realty', when in fact it should have shown 'Nest Development' as the Perigee name is owned by Nest Development. We apologize for this confusion, and note that future billings will occur under Nest Development which will be for any hosting services you have with Perigee. |
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Last Updated on Thursday, 16 February 2012 14:36 |
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